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FAQs

What is FAED?

FAED is a mobile app designed to reduce food and goods waste by connecting consumers with businesses offering surplus items at discounted prices.

How does FAED work?

Businesses list their surplus items or surprise bags on FAED. Users can browse and purchase these items through the app, picking them up at designated locations.

What types of items can I find on FAED?

You can find a variety of items including food, beverages, electronics, raw materials, and more, all offered at discounted prices.

How do I register as a partner?

To register as a partner, visit our Partner Registration page and follow the instructions. You will need to provide some basic information about your business.

Is FAED available in my area?

FAED is currently available in Lebanon. We are expanding and hope to reach more regions soon. Stay tuned for updates!

Help

How do I contact customer support?

You can contact our customer support team at info@faed.me for any inquiries or assistance.

What should I do if I have an issue with my order?

If you experience any issues with your order, please contact us at info@faed.me with your order details, and we will assist you promptly.

How do I reset my password?

To reset your password, go to the login page and click on the "Forgot Password" link. Follow the instructions to reset your password.

Can I cancel my order?

Orders can be canceled within a certain timeframe. Please refer to our cancellation policy for detailed information.